Colleen Robertson, CLIENT CARE MANAGER
Colleen Robertson has a big heart and a special kind of touch when it comes to talking with clients, but also when connecting with potential buyers and sellers who are seeking advice. It is no secret that communicating with strangers is not a skill that comes naturally to most people, but this is truly where Colleen shines. Calling someone looking for help or information is something she eagerly looks forward to! She enjoys contacting clients to see how they are doing and following up with any special requests they have. Many a client have received a personalized, beautifully written card in the mail – that ole’ fashion way that still reminds us how important being personal and intentional is. This natural and nurturing quality is reflected in her 25+ years in volunteer work, while her ease in connecting and knowledge of Real Estate stems from a staggering (almost) 50 years of experience in the industry!
Colleen loves working with The askNina Team and appreciates (like every Team member does) how a new client is not only “treated so special through the house selling and house buying process but has fun along the way. And, once settled in their new home, it doesn’t stop there. Our caring team keeps in touch long after the move is over.” There’s no doubt that Colleen plays an important role in supporting the agents on the team, cooperating with the support staff behind the scenes, but most importantly in caring for all the clients The askNina Team is privileged to represent. Colleen carries her Client Care Manager title proudly, and that’s a beautiful thing.